Strategy

From Abandoned Carts to Living Room Screens: The Art and Science of CTV Retargeting

By February 22, 2025 No Comments

Picture this: you’re browsing your favorite online store on your phone, filling your cart with items you love, but then something pulls you away. Later, as you settle in to watch your favorite show on your Connected TV (CTV), an ad pops up featuring those very items you left behind. That’s the magic of CTV retargeting, and it’s transforming the way brands connect with their audiences.

With over two decades in digital marketing and advertising, I’ve witnessed the evolution of CTV retargeting from a cutting-edge tactic to an essential strategy for brands. In this deep dive, we’ll explore the intricacies of cross-device CTV retargeting, uncovering the technical wizardry behind personalized ads and the crucial role of data privacy in this dynamic field.

Mastering cross-device CTV retargeting is like conducting a symphony of data. It’s not just about serving ads based on past interactions; it’s about creating a seamless experience across devices. Advertisers must become adept at blending deterministic data—like your logged-in user info—with probabilistic data, which makes educated guesses about your identity using device fingerprints. This powerful combination allows brands to paint a complete picture of your behavior across devices, enabling them to deliver ads that feel like they were made just for you.

But the real artistry comes in when you start using a robust device graph—a database that connects your data across your phone, tablet, and CTV. By partnering with data providers who keep their graphs up-to-date, advertisers can hit the right notes more often, ensuring their ads reach the right audience at the right time. And let’s not forget the magic of contextual signals—serving a travel ad during a travel show or a food ad during a cooking program can make all the difference in capturing your attention.

However, as we dive deeper into this world of personalized ads, we must navigate the increasingly complex landscape of data privacy. With regulations like GDPR and CCPA, and consumers growing more concerned about how their data is used, advertisers need to prioritize transparency and give users control over their information. This means ensuring compliance with the rules, being crystal clear about how data is used, and providing easy ways for users to manage their privacy preferences.

As we look to the future, the possibilities of cross-device CTV retargeting are endless. Imagine using machine learning to predict your next move and deliver ads that feel like they’re reading your mind. Or picture a world where privacy-preserving technologies allow brands to personalize your experience without compromising your data. The future is bright, and by staying at the forefront of this exciting field, advertisers can continue to create ads that not only capture your attention but also respect your privacy.

So, the next time you see an ad on your CTV that seems to know exactly what you were looking at earlier, remember the art and science behind it. It’s a dance of data, a symphony of signals, and a commitment to respecting your privacy—all coming together to create a personalized experience that feels like it was made just for you.

Chase Sagum

Chase Sagum

Founder & CEO